Legal notice

Regarding the Website

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The website "www.aazaviation.ca" is an informational site with commercial purposes. Individuals accessing this site and the information it contains agree to the following terms of use. This site is governed by Canadian laws and regulations and the present terms of use.

This site serves as an information platform aimed at "internet users" or "users" of this site, whether they are clients or non-clients of AAZ Aviation. Most of the content and services on this site are offered in both French and English. In the event of a dispute, the French version shall prevail.

This site is accessible 24 hours a day, 7 days a week, except in cases of force majeure, acts of third parties, maintenance work, or interventions necessary for the proper functioning of the site.

 

Information Provided

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The content available on this site is provided for informational purposes and is subject to change without notice. Anyone wishing to procure a service or product presented on this site, either directly or through a hyperlink, is urged to contact AAZ Aviation to inquire about the availability of the service or product in question, as well as the applicable contractual terms and rates. AAZ Aviation cannot be held responsible for any misuse of the site by users or for the temporary unavailability of the site (i.e., due to force majeure, maintenance periods, or any technical incident).

 

Intellectual Property Rights

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The AAZ Aviation site should be regarded as an inseparable whole. All content on this site is subject to Canadian and international copyright and intellectual property laws. All reproduction rights are reserved, including graphic and photographic representations. The reproduction of all or part of this site on any medium is strictly prohibited without the express permission of the site manager and subject to the following three conditions:

1. Free distribution,

2. Respect for the integrity of the reproduced documents (i.e., no modifications or alterations),

3. A clear and legible citation of the source in the following format: "Document sourced from the website http://www.aazaviation.ca."

Notably, content replicated via social media sharing web services (e.g., Twitter, Facebook, LinkedIn, etc.) is exempt from copyright restrictions. Failure to comply with these prohibitions constitutes an infringement liable to engage the civil and/or criminal liability of the infringer.

 

Privacy Policy

 

Last updated: October 10, 2024

About

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This Privacy Policy, along with our Terms and Conditions of Sale and our Cookie Policy, explains how we collect and manage your information on our websites and through other services we offer. Protecting your privacy is important to us, and we take all necessary measures to safeguard all personal information you entrust to us.

If you have any questions about our practices in this regard, please feel free to contact us at info@aazaviation.com.

Personal data includes all information that allows us to identify you as an individual, such as your name or contact details, as well as information that does not directly identify you but is retained with the former, such as how you use our services and the country from which you access them.

In the context of this Privacy Policy, the term "Website" refers to www.aazaviation.ca. "We" and "our" refer to AAZ Aviation, while "you" and "your" refer to you, the user.

We may need to modify our Privacy Policy, which is why the date of the last update is indicated at the top of this page. In such cases, we take all appropriate measures to inform you of any changes to this Policy.

 

Data Controller and Data Protection Officer

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The data controller for your personal data is AAZ Aviation, headquartered at: 107-23, rue du ciel, Bromont, QC J2L 2X4. You can contact our Data Protection Officer by sending a letter to the head office address or via email at info@aazaviation.com.

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Information Collected

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We only use information you have consented to provide when it is necessary to deliver the services you have requested; to exercise our rights; or to fulfill our legal obligations or normal operational activities as described in this Policy. This policy details how we collect, use, share, retain, and protect your personal data for:

• Inquiries or Booking of a Private Flight: When you make an inquiry or book a private flight or other services through us, you will need to provide certain information, including your contact details and a payment method. We use this information to prompt you to proceed with booking a flight, renewing a reservation, responding to your questions, or seeking our assistance in organizing your private flight. If you wish, you can refuse to receive such messages by informing us at info@aazaviation.ca (remember to include your reference number).

Transmission of Personal Data of Third Parties

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If you are traveling with others or booking a flight or other services for third parties, we will ask you to provide certain information, including their names, birth dates, and passport data. It is your responsibility to ensure that all concerned parties are informed, have given consent to share this information, and are aware of how we use and manage their personal data.

Use of Websites or Mobile Applications

When you visit our websites, we automatically collect certain data such as your IP address, details about your operating system and browser, your referring site (i.e., the link you followed to find AAZ Aviation), and usage metrics. This information is collected anonymously and cannot be linked to your personal data. If you use a mobile device, we may collect information identifying that device or indicating your geographical location and specific settings.

For more information, please refer to our Cookie Policy.

When you request to receive our electronic newsletter, participate in a survey, or download a report or itinerary, we ask for your email address, name, type of information requested, and the site that directed you to us. You can unsubscribe from our newsletter at any time by clicking the "Unsubscribe" link at the bottom of each of our messages.

 

Partner Airlines

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If you (as a partner operator) provide us with data regarding your staff or crew members, it is your responsibility to ensure that all concerned parties are informed, have given consent to share this information, and are aware of how we use and manage their personal data.

 

Recruitment at AAZ Aviation

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If you apply for a job at AAZ Aviation, we collect, use, and store your personal data for your application and potentially for your future career within our company.

 

Use of Your Personal Data

Your personal data may be used for the following purposes:

• Inquiry, Booking, and Flight Organization: We use your personal data to provide the services we offer, including booking private flights and additional services. For this, we need to obtain certain information to fulfill our contractual obligations related to booking a private flight or other services.

• Inquiry and Booking Requests: We use the information you provide to communicate with you regarding your inquiries or flight bookings and to provide relevant information in response to your questions.

• Customer Service: We use the information our clients send us via email, phone, or our website to better meet their needs and inquiries as well as future requests.

• Marketing: If you have requested to receive promotional messages, we may contact you to inform you of other services and products similar to those you inquired about or booked through us that we believe may interest you based on the information we have. We may also use your contact details to present such information by phone or mail unless you indicate that you do not wish to be contacted in this manner.

• Business Operations: We may use your personal data in connection with a business operation, such as the sale of a subsidiary or division, a merger, a consolidation, or the sale of assets.

• Promotional Activities: If you participate in promotional activities like a contest or survey, we use your personal data to organize these operations.

• Recruitment and Employment: If you apply for a job at AAZ Aviation, we retain your personal data throughout the recruitment process. If your application is successful and you obtain a position at AAZ Aviation, your personal data will then be retained for the management of your employment contract.

• Service Improvement: We may use your personal data to improve the quality and functionality of the services we offer, notably by:

  • Analyzing your recent visits to our websites and applications and your navigation to better understand how users employ these tools and whether it is possible to improve their experience.

  • Resolving issues, analyzing data, conducting tests, research, statistics, and surveys that help us provide you with the best service.

  • In certain cases, we may share this data, in anonymized or aggregated form, with third parties for analysis (this is explained in detail in the "Data Sharing with Third Parties" section below).

Legal Framework for Data Processing

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The legal basis for collecting and using your personal data, as described in this Privacy Policy, depends on the type of data and the context that prompts us to record it. Typically, we undertake this process based on the following legal principles:

• Contract Execution: If we have obligations towards you under the terms of a contract, we use your personal data to fulfill those obligations. For example, if you inquire about or book a flight through our services, we use the information you provide to offer tailored information or make necessary arrangements with a third party (i.e., the airline operator).

• Consent: If you have given us your consent to receive commercial information, this consent authorizes us to send you promotional messages. You can choose to stop receiving such messages by contacting us as described at the end of this page or by clicking the "Unsubscribe" link at the bottom of each of our newsletters.

• Legitimate Interests: We use your personal data in your own interest, for example, to improve and promote our services, provide you with tailored content across our platforms, and meet our administrative needs, including tracking our relationship with you.

• Compliance with Legal Obligations: We may also process your personal data when necessary to comply with applicable laws or regulations.

Data Sharing with Third Parties

Your personal data may be shared with:

• Air Operators and Other Service Providers: We may share your data with partners, subcontractors, or other service providers (for example, hotels) when necessary to provide you with services related to your booking (i.e., private flight).

• Third-Party Service Providers: We may share your personal data with third parties that assist us in running our business, such as payment processors or other service providers.

• Official Authorities: We may share your data with official authorities when required by applicable laws or regulations.

Security of Your Personal Data

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We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or damage. Data is stored on secure servers and only authorized personnel have access.

Your Rights

You have the following rights regarding your personal data:

• Right of Access: You can request copies of your personal data.

• Right to Rectification: You can ask us to correct any information you believe is inaccurate or incomplete.

• Right to Erasure: You can request that we erase your personal data, under certain conditions.

• Right to Restrict Processing: You can ask us to restrict the processing of your personal data under certain conditions.

• Right to Data Portability: You can request that we transfer the data we have collected to another organization or directly to you, under certain conditions.

To exercise your rights, please contact us via email or at our head office address.

Contact

For any questions or requests regarding this Privacy Policy, please reach out to us:

• Email: info@aazaviation.com

• Address: Data Protection Officer, AAZ Aviation, 107-23, rue du ciel, Bromont, QC J2L 2X4

Credits

Photos and videos used on the website are provided by AAZ Aviation and Wix, with some sourced from manufacturers.